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Document de 4 pages au format PDF
TweeterEven if it is hard to fully describe any national or cultural approach to negotiation (any profile depends on many contextual factors such as the time, the situation, the relationship between parties...), some generalizations or some frameworks can be useful in a situation of cross-cultural negotiation. It can be useful to make the negotiation more powerful, but more importantly to avoid misunderstandings and human conflicts due to different cultural perceptions. In fact, some habits that seem to be ‘normal' for us are closely linked to our culture, our thinking model.
In this essay, some generalizations about cultural and national approaches to negotiation will be outlined. They should be taken as a series of starting points rather than definitive descriptions, since cultural groups are too diverse and changing contexts too influential to be described reliably. Cultural aspects are reflected in a various set of items that we can analyze. Most obvious are time and space perception, nonverbal communication, body language and behavior (...)
Contents:
Introduction
I) To what extent can we say that negotiating is cultural?
A. Time perception
B. Perception of space
C. Behavior and body language
Conclusion: The Evolution of Negotiation
II) Personality is important to analyze: Some hard-to-handle negotiators' profiles
III) Some concrete advice to start a negotiation
4
Docs en anglais publié le 30/04/2009
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