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The quality concept
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RésuméEssay on the quality concept. Nowadays, the quality of the goods and services provided by the firm has become one of the most important problems that customers worry about, the quality has become one of the most important aspects that the firms have to take care of.
Outline:
Introduction
I) Quality of product or service provided by the firm
II) Quality of the after-sales department of the company
III) Quality of the communication that the company does
IV) Quality of the production chain of the firm
Conclusion
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