Résumé
A comprehensive report considering the implementation of an ERP system within an organisation.
Full and elaborated essay providing a global definition of ERP, key organisational issues and a comprehensive business case.
Table of contents:
Introduction
1.1. A General look at ERP
1.2. How a system is usually constructed
1.3. An overlook
1.4. Previous systems
1.5. Problems with the previous systems
Key organisational issues
2.1. Difficulties in organisational culture
2.2. Feasibility in the organisation
2.3. Nature of the system
2.4. Alterations
2.5. The complex nature
2.6. Effective costs
2.7. The risk of a change in 'tradition'
2.8. Conclusion points
2.9. Critical Appraisal of Performance
Comprehensive business case
3.1. Expected Capital Budget For The Project
3.2. Human Costs
3.3. Remote Consulting
3.4. Other Costs After ERP Implementation
3.5. Purchase Of Pre-written Software
3.6. Conclusion
Risk Analysis
4.1. Introduction (Technical Constraints)
4.2. The risks of an externalized solution
4.3. Integration in the information system
4.3. Specific developments
4.4. Parameter setting
4.5. Recipe and validation
The Organisational Constraints
4.6. Modifications and changes
4.7. The cultural dimension
The Human Constraints
4.8. Driven by Change
4.9. The information of the users
4.10. Support users and evolution of the software package
4.11. Training
The Financial Constraints
4.12. Critical Appraisal
Training, Education & e-Learning
5.1. Introduction
5.2. Training
5.3. Education/ Learning
5.4. Conclusion
5.5. Critical Appraisal