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Key issues to consider when implementing ERP at the University
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RésuméKey issues to consider when implementing ERP: a definition of ERP, difficulties in organisational change, issues with the implementation of ERP, the qualities of a good change agent, risk analysis...
Table of contents:
I) Understanding goals
1. Sensitivity to change in key personnel
2. Clarity in specifying goals
3. Flexibility in responding to changes without the control of the project manager
II) Division of tasks
1. Team-building abilities, to bring together key stakeholders
2. Networking skills in establishing & maintaining appropriate contacts within & outside the organisation
3. Tolerance of ambiguity
III) Managing resistance
1. Selling plans and ideas to others, by creating a desirable & challenging vision of the future
2. Negotiating with key players for resources
Conclusion
Risk analysis
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