Rapport de stage commercial : école de langue

Rapports de stage | 34 pages | 21-07-2007 | Format : | Note : Non noté |

PRIX : 5.40€ |

Résumé

This report deals with the methods of a language school. First and foremost, we will focus on how work a language school, and its features so different from the French system. In a second part, we will concentrate our review on the impact of Communication within a company. Eventually, the report deals with my personal experience in a different country, actually in United Kingdom.

Outline:

Introduction

I) THE TORBAY LANGUAGE CENTER

1. Presentation of the Torbay Language Centre
a) A bit of history
b) The organizational chart
2. Every department of TLC
a) Managing director
b) Accommodation department
c) Transfers department
d) Welfare department
e) Reservation department
f) Academic department
g) Sales and Marketing
h) Activities department
3. Acting as Front of House Receptionist
a) My main tasks as Receptionist
b) Weekly duties
4. The Torbay Language Centre, a school in Torbay
a) Presentation of Torbay
b) TLC and its employees

II) THE IMPACT OF COMMUNICATION WITHIN A COMPANY

1. Role of communication in a presentation
2. Communication in a 'hostile territory'
3. Enthusiasm and motivation, key characters in a company
4. Group tensions within a company

III) PERSONAL EXPERIENCE

1. My first step in TLC
2. A standard working day
3. Adaptation to the British lifestyle
a) A culture shock
b) A different way of working
4. An interesting experience for the future
5. Analysis of my work placement

Conclusion

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